Privacy Policy

Last Updated: 2025-08-20

At Photome (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and AI-powered virtual try-on service (“Service”).

1. Information We Collect

  • Uploaded Images: Images you upload are processed by our AI to generate try-on results. These images are stored temporarily and not used for any other purpose unless you provide explicit consent.
  • Account Information: If you create an account, we may collect your email.
  • Usage Data: We do not collect any data apart from email which is used during signup.
  • Payment Information: If you purchase paid features, payments are processed securely by third-party payment providers. We do not store your payment card details.

2. How We Use Your Information

  • To provide and improve our AI try-on service.
  • To communicate with you regarding updates, offers, or support.
  • To analyze usage trends and enhance user experience.
  • To comply with legal obligations.

3. Image Handling

Images uploaded for the AI try-on are processed in real time and may be stored temporarily on our servers. Unless you explicitly opt-in, these images are automatically deleted after processing. We do not sell, share, or use your images for training AI models without your consent.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Service providers who help operate our platform (e.g., cloud hosting, payment processors).
  • Legal authorities if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Uploaded images are deleted automatically unless otherwise stated.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data processing.
  • Request a copy of your data in a portable format.
  • Lodge a complaint with a data protection authority.

8. Children’s Privacy

Our Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe we have collected such information, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Service means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • 📧 Email: support@photome.in